Terms & Conditions

Website Terms & Conditions of Use

Welcome to the Harrier Pneumatics Ltd website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Harrier Pneumatics Ltd.’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Harrier Pneumatics Ltd’ or ‘Harrier’ or ‘us’ or ‘we’ or ‘our’ refers to the owner of the website whose Head Quarters office is:

Harrier Pneumatics Ltd  ♦  Unit 2  Kings Business Park  ♦  Kings Park Avenue  ♦  Bristol  BS2 0TZ

The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
Content
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Cookies
This website uses cookies to monitor browsing preferences. This information will only be used by us to improve our website.
Accuracy
We strive to ensure accuracy on the website, and update it regularly; information therefore may be subject to change without notice.   The content of the pages of this website are for your general information and guidance only.  Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors.   Your use of any information or materials on or downloaded from this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.  Occasionally an image shown next to a product may be a generic type image and not the actual product that you would receive.  Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Translation
Translations on the SB Services (Pneumatics) – a division of Harrier Pneumatics Ltd website are performed by Google Translate.  Google Translate is a free translation service that provides instant translations between different languages.  Please note that not all text may be translated accurately or be translated at all.  Harrier Pneumatics Ltd is not responsible for incorrect or inaccurate translations.  Harrier Pneumatics Ltd will not be held responsible for any errors or issues that may possibly result from using Google Translate. If you have any questions about Google Translate, please go to the Google Translate website.
Risk 
Your use of any information or materials on or downloaded from this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Reproduction
This website contains material which is owned or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.  Trademarks and Images – All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
 Copyright
All content and information on this website, including without limitation, text, graphics and images is the property of Harrier Pneumatics Ltd, or their owners and is protected by UK copyright laws – ©Harrier Pneumatics Ltd 2015.  All rights reserved.  Any redistribution of part or all of the contents in any form is prohibited unless with our express written permission.
 Unlawful or prohibited Use
You shall not use this site for any purpose that is unlawful or by any means prohibited under these terms and conditions. You shall not use this site in a manner which may harm Harrier Pneumatics Ltd or other parties, or adversely affect the site functionality or its use by others.  You shall not attempt or obtain from or through this site any information that is not already intentionally made available from or through it. Unauthorised use of this website in this way may give rise to a claim for damages and/or be a criminal offence.
 Links
From time to time, this website may also include links to other websites. These links are provided for your convenience, to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Payment
All major Credit and Debit Cards are accepted via Barclay’s ePDQ Online Payments.  Follow the simple instructions and we will process your order.  If for any reason you do not complete checkout we will not get your order.
Credit Card Security
If you choose to purchase goods through the online web shop, you will be directed to the Barclays ePDQ Online Payment area via a secure payment gateway.  Your details will be encrypted by 128-bit industry-standard SSL technology to provide encryption of personal information such as your name, address and credit card details.
Order Notes
Please note that all transactions will be carried out in UK Pounds Sterling.  Once you have placed your order, confirmation will be sent to you via email, complete with transaction and order reference numbers.  SB Services Pneumatics Ltd monitors prices regularly.  We will not be held responsible for pricing errors due to software malfunctions or human error.  Harrier Pneumatics Ltd reserves the right to decline orders.
Delivery
Your UK order will be delivered by courier before 5pm on the next working day after your order is accepted by us, whenever possible.  We will contact you if we are experiencing delivery issues.  Note:  If you are outside the UK, couriers, prices and delivery times will be advised prior to dispatch to your country.  We will contact you prior to charging your account as the delivery charges stated on the website are all for the UK mainland only.
Damage in Transit
In the event of the goods purchased being received in a damaged condition, then the appropriate courier or Harrier Pneumatics Ltd should be informed upon receipt, or within a maximum of 48 hours.  Should the goods be signed for as being ‘received in good condition’, and then Harrier Pneumatics Ltd or its nominated courier accepts no liability for any damage sustained.
Cancellation, Return and Refund of Standard Products
In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at any time within 7 days of receiving your goods.  The cancellation period starts on the day after the day on which you received your goods and expires at the end of the 7th working days thereafter.  If you wish to cancel an order and return goods please contact us first.  Return of products will be at your expense.  Goods will be accepted and fully reimbursed if received unopened, unused and with a copy of the delivery note that you received them with.  A credit will be raised for returned goods that meet the returns criteria, as soon as possible and not more than 30 days after Harrier Pneumatics Ltd receives the returned items.  Returns received that do not meet the returns criteria fully may be subject to a restocking charge.  More information detail regarding the regulations within the EU Distance Selling Directive can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Cancellation and Return of Special, Customised or Modified Products
Harrier Pneumatics Ltd is unable to accept order cancellations for goods that have been specially sourced, custom built or modified to your requirements.   Orders for goods of this type that do not fall within our standard range are non-cancellable and non-returnable and, as such, are ordered, and accepted as being, entirely at the customer’s own risk.
Warranty Terms
Provided you adhere to our, or the manufacturer’s recommended service schedule then Harrier Pneumatics Ltd undertakes to provide a 12 month warranty covering all parts and labour starting from the purchase date of the equipment. In the event of a possible warranty claim, it is your responsibility to notify Harrier Pneumatics Ltd immediately and to arrange to ship the item, at your expense, to Harrier Pneumatics Ltd.  Harrier Pneumatics Ltd will undertake to inspect the equipment, assess the warranty claim and communicate a decision to you within one week.  The following are not covered by warranty:
  • Damage or faults to the equipment arising from incorrect operation, contamination or connection to an incorrect or unstable electrical supply.
  • Damage in transit.
Laws
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
To get in touch with Harrier Head Office, Customer Service, or to give us feeback about this Website, please contact us using the details and links below:
Postal Address: 

Customer Service or Website & Data Administrator

Harrier Pneumatics Ltd  

Unit 2   Kings Business Park

Kings Park Avenue

Bristol

BS2 0TZ

VAT No. GB 520 3703 91  :    Reg. No. 02415120

Tel 0117 972 4585  : Fax 0117 972 3833

 Email bristol@harrier.co.uk

 

 

 


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Testimonial quote
Harrier 5 out of 5 based on 1 ratings. 1 user reviews.
Harrier
Jenny - If we don't manage to speak or email next week, I wish you and your baby all the best.  I do hope you decide to come back to work soon as I will miss the super efficiency in which you manage our servicing while you're away.
Harrier
We are very, very happy with the Fettling room (Compressor servicing) work - Your lads did a sterling job.  I liked their attitude too -  real good eggs!
Harrier
Thanks guys for advising us to go with a variable speed compressor about this time last summer.  A year on from the install, and we’ve seen a saving on our energy bills of over £700!  A very professional set-up and your knowledge has saved us loads of money and time.
Harrier
Harrier Pneumatics Ltd have supplied, serviced and maintained our air compressors and our compressed air systems for over ten years.  They have always provided us with a professional and cost effective service.

Regular checks on our internal pipe work has ensured that it remains leak free and they continue to assist us in reducing costs and energy use.

Harrier have been involved in all major decisions regarding our compressed air provision, which has ensured best practice and hassle free operation.  We are pleased to be associated with Harrier Pneumatics Ltd
Harrier
We’ve used Harrier Pneumatics since 1998 to generate and supply high purity compressed air in the processing, assembly and testing of semiconductor products.

Over the last decade, we have relied on the strong working relationship.  Harrier’s knowledge, service and close links with equipment manufacturers has allowed us to achieve the balance of meeting our compressed air needs while driving down costs.  Harrier have introduced us to equipment that has improved, strengthened and increased the robustness of our compressed air systems.

Harrier’s willingness to help with day-to-day issues, and friendly hands-on approach, combined with the ability to address issues promptly has cemented their position as a mainstream supplier of over a decades standing.   Thank you Harrier for the positive service & support, we look forward to another decade!
Harrier
Harrier Pneumatics' industry knowledge and level of service is second to none. They always provide a quick response to our queries, and are helpful and reliable, always offering us well thought out solutions.
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